Privacy Policy
Petralvorina values user privacy and is dedicated to protecting personal data. This document outlines how personal information is collected, used, shared, and stored when visiting or purchasing from our website in Singapore.
Policy Framework and PDPA Compliance
Our operations adhere strictly to the Personal Data Protection Act 2012 (PDPA) of Singapore. By interacting with our website, submitting information, or purchasing marble dining tables from Petralvorina, users consent to the data practices described in this notice.
Information We Collect
We collect personal information necessary to deliver products and process online orders efficiently. The types of data gathered include:
- Contact Information: Full name, billing address, delivery address in Singapore, email address, and phone number.
- Order Details: Purchase history, item specifications, and delivery preferences.
- Functional Data: IP address, browser type, operating system, and browsing activity collected via cookies and analytical tools.
Payment details are processed directly through secure third-party payment gateways. Petralvorina does not store complete payment card details on its servers.
Purposes of Collection and Use
Personal data is collected and used for specific, transparent operational functions:
- Processing, fulfilling, and delivering orders for marble dining tables.
- Communicating order status, shipping updates, and customer support inquiries.
- Sending promotional communications and newsletters, provided explicit consent is given.
- Improving website functionality, user experience, and product offerings.
- Complying with legal obligations and regulatory requests in Singapore.
Users retain the option to unsubscribe from marketing emails at any time using the link provided in those messages.
Data Sharing and Third-Party Disclosures
Petralvorina does not sell or rent personal information to external marketers. Information is shared only with selected service providers who assist in business operations, including:
- Logistics and delivery partners within Singapore.
- Payment processors handling online transactions.
- IT support and analytics providers managing web infrastructure.
All third-party service providers are contractually obligated to safeguard personal data in compliance with the PDPA and use it solely for specified tasks.
Data may also be disclosed if required by law, legal proceedings, or governmental authorities in Singapore.
Data Transfers Outside Singapore
If personal data must be transferred outside Singapore for hosting or operational support, Petralvorina ensures that the receiving entity provides a standard of protection comparable to the requirements under the PDPA .
Data Retention and Security
Personal information is retained only for as long as necessary to fulfill the purpose for which it was collected or to meet legal and business retention requirements. Once data is no longer needed, it is securely destroyed or anonymized.
Appropriate physical, electronic, and administrative controls are deployed to prevent illegal access, collection, disclosure, copying, or alteration of personal data.
Cookie Usage
Our website uses cookies and similar technologies to enhance browsing experience, analyze site usage, and support functionality. Users can modify browser settings to decline cookies, though certain features of the website may not function fully as a result.
User Rights Under the PDPA
Under Singapore's PDPA, individuals have specific rights regarding their personal data:
- Access: Request information about personal data held by Petralvorina and how it has been used or disclosed.
- Correction: Request corrections to inaccurate or incomplete personal records.
- Withdrawal of Consent: Withdraw consent for the collection, use, or disclosure of personal data at any time, subject to legal or contractual restrictions.
Requests can be submitted in writing to our Data Protection Officer using the contact details provided below.
Contact Information
For inquiries, requests regarding personal data, or concerns about this policy, please contact us at:
Email: contact@petralvorina.com
Company: Petralvorina
Location: Singapore
Policy Updates
Petralvorina reserves the right to revise this policy periodically to reflect changes in legal requirements or operational practices. Updated versions will be published directly on this webpage.